Want to know the one thing that Whole Foods, Stripe and every other organization enjoying those benefits has in common?
Transparency Means Getting Comfortable With the Uncomfortable
They evaluated the benefits against the costs of transparency — the positives of an open organizational structure and the risks of inviting uncomfortable, unwelcome conversations into the workplace — and they still chose transparency. If you want to be one of them , you, too, are going to have to get comfortable having uncomfortable conversations. When delivering bad news , be sensitive to your audience.
At the same time, that empathy should not be a filter that obscures plain facts. Your executive leadership is going to ultimately determine how transparent the organization is, and some are going to be more willing than others.
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If they need convincing, show them this study that proves a switch from pay secrecy to pay transparency leads to a large, long-lasting boon in productivity that costs the firm nothing. Leadership must be the example of clear, direct communication, or the whole idea fails.
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